Terms and conditions

**Please note that for group bookings, different conditions apply and will be advised during the booking process.

1) Standard Cancellation Policies:
* Cancel by 17h two days prior to your arrival date: 0% cancellation fee
* Cancel by 17h the day before your arrival date: 50% of the first night
* Cancel on your arrival date: 100% of the first night
* No show and no cancellation: 100% of the first two nights; the remaining nights will be cancelled

Promo Code Conditions: Some promo codes require to make full prepayment by the credit card you booked with and underlay special cancellation and modification policy. Details concerning such special promo codes are listed on our website in the section “Special Offers”.

1a)****New Year’s Holiday Conditions****
Date Period: 28.12.18 – 01.01.19
Minimum stay applies
Payments: 100% prepayment upon booking
Booking validity: we reserve the right to cancel bookings that cannot be prepaid in advance
Cancellation and modifications: accepted at our discretion, bookings are fully non-refundable.
No show: if you fail to arrive and don’t advise us in advance, all remaining nights will be canceled with no refund available.

1b)****2018 Holiday Conditions****
Easter: 29.03, 30.03, 31.03
Ascension: 30.05 – 01.06.19
Pentecost: 07.06 – 09.06.19
Corpus Christi: 20.06 – 22.06.19
Minimum stay applies
Payments: 100% prepayment upon booking
Booking validity: we reserve the right to cancel bookings that cannot be prepaid in advance
Cancellation and modifications: accepted at our discretion, bookings are fully nonrefundable.
No show: if you fail to arrive and don’t advise us in advance, all remaining nights will be canceled with no refund available.

3) Payments:
* Accommodation is payable at the time of check-in, except bookings which include the NYE or Easter holiday periods, or unless otherwise specified.
* We accept CZK and EUR as well as credit/debit cards.
* If you require a confirmation of your booking for a visa application, we will require a full non-refundable prepayment.

5) Prices:
Prices displayed through this booking engine are the most up to date and therefore valid and might differ from prices displayed elsewhere. A confirmed booking is an agreement for the room and price available at the time of booking. Prices are subject to change, however, your original booking price remains valid at all times.

7) Damage clause:
* By accepting Miss Sophie’s terms, you acknowledge and accept responsibility for any damage caused to Miss Sophie’s (including its staff, other guests or neighbors) by you, members of your group, or anyone invited to Miss Sophie’s by your group. Further, you hereby authorize Miss Sophie’s to charge your credit card (used for making this booking) for the entire amount required to restore the damaged area back to the condition it was prior to your arrival.
* Noise and disturbance is not acceptable. Disrespect of our in-house rules may result in you being asked to leave and/or to pay a fine(s).

9) Smoking:
We are a non-smoking property. If you are found to be smoking within the property, you will be immediately fined 1,000 CZK (40 EUR).

10) EET:
According to Czech law, a vendor is obliged to provide the customer with a receipt. At the same time, the vendor is bound to file that payment with the tax authority online; in case of a technical failure, within a period of maximum 48 hours.

Podle zákona o evidenci tržeb je prodávající povinen vystavit kupujícímu účtenku. Zároveň je povinen zaevidovat přijatou tržbu u správce daně online; v případě technického výpadku pak nejpozději do 48 hodin.

We look forward to welcoming you, happy and safe travels!
Miss Sophie’s, Prague, Czech Republic.